We have provided a straightforward and honest warranty procedure in order to ensure that the owners of Mystic products have an enjoyable and long-term experience.
Mystic products have a 1-year international manufacturer’s warranty on workmanship. We will repair any manufacturing faults free of charge within the guarantee period, with the only exceptions of the “Not Covered Warranties” list below. If we cannot repair your product then we will replace it with the same or similar product.
Not Covered Warranties
For warranty returns: Please take your product, clean and dry into the store where you purchased from, along with your receipt or proof of purchase. Your retailer will assess the product and arrange the return to our head office in the Netherlands.
Note: Mystic is not responsible for inherent risks/dangers and hazards involved with the use of our products.